I've got a Marantz SR7011 and it fails to play the surround back tracks (DSOTM and WYWH Blu-rays, for example).
Around 4 months ago I opened a ticket to Marantz using their local dealer in Spain and from the scarce info I've got, they took the time to understand and reproduce the issue (I sent them some flac files). Last I heard from them was in July and since then, nothing. I'll ping them back next week.
Having said that, I've got very small expectations they will solve the problem, but let's see
Around 4 months ago I opened a ticket to Marantz using their local dealer in Spain and from the scarce info I've got, they took the time to understand and reproduce the issue (I sent them some flac files). Last I heard from them was in July and since then, nothing. I'll ping them back next week.
Having said that, I've got very small expectations they will solve the problem, but let's see