hahaha - you took the words right out of my mouth...
"Sparkle in the Rain" Separating Fact from Fiction
- Thread starter rtbluray
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Help Support QuadraphonicQuad:
hahaha - you took the words right out of my mouth...
Time Lord
Well-known Member
Just to bring it back a bit more on topic
I have been sitting on this waiting to purchase the updated version. I ordered the box set as over 90% of surround listening is in the car these days. When Burning Shed announced the updated version I jumped at it. It arrived Friday and I listened to it multiple times over the weekend. The 5.1 was completely underwhelming, it was Simple Minds meets Silverline. I then read that I may have received the incorrect version even though it was new stock for Burning Shed. On Monday I had a new package from Burning Shed with the updated disc and a new booklet too. I hadn't contacted them, they had already recognised the problem and corrected it, kudos to Burning Shed. Been listening to it all day today...indeed the mix is Wilsonesque and very enjoyable.
I have been sitting on this waiting to purchase the updated version. I ordered the box set as over 90% of surround listening is in the car these days. When Burning Shed announced the updated version I jumped at it. It arrived Friday and I listened to it multiple times over the weekend. The 5.1 was completely underwhelming, it was Simple Minds meets Silverline. I then read that I may have received the incorrect version even though it was new stock for Burning Shed. On Monday I had a new package from Burning Shed with the updated disc and a new booklet too. I hadn't contacted them, they had already recognised the problem and corrected it, kudos to Burning Shed. Been listening to it all day today...indeed the mix is Wilsonesque and very enjoyable.
Hey guys 'n' gals, like a number of people I made a request for a replacement of the bluray using the [email protected] email address. To my surprise I received a replacement. I say surprise as I'm in Australia, I bought it from CDWOWHD in Hong Kong, and the replacement came from Milton Keynes in the UK. Problem was, I had purchased 2 blurays (and requested 2 replacements) but I received 1 DVD-A (with the updated booklet from the box set). I was going to let it ride, but what the heck - I sent a polite email re-requesting what I had originally purchased, ie 2 blurays. A couple of days later I received the following:
Morning Chris,
Thank you for your email. Apologies, I can confirm this has been requested.
Many thanks,
Cressida Mudaliar
Customer Services Advisor
Universal Music Operations
So for those of you that got the DVD-A instead of the bluray, try again and you might get lucky. Nothing has arrived yet mind you, but I live in hope.
Morning Chris,
Thank you for your email. Apologies, I can confirm this has been requested.
Many thanks,
Cressida Mudaliar
Customer Services Advisor
Universal Music Operations
So for those of you that got the DVD-A instead of the bluray, try again and you might get lucky. Nothing has arrived yet mind you, but I live in hope.
I need to do the same thing.
I FINALLY got a replacement package yesterday, but it was the DVD-A and booklet as opposed to the Blu-Ray, which is what I actually ordered.
But at least now I don't need to buy the whole damn box just to get these two best elements!
I FINALLY got a replacement package yesterday, but it was the DVD-A and booklet as opposed to the Blu-Ray, which is what I actually ordered.
But at least now I don't need to buy the whole damn box just to get these two best elements!
sculptorD5
Member
My replacement finally arrived in Dallas, TX. But it was the DVD and not the Bluray I had requested months ago. I've sent them an email.
patrick1
Senior Member
I received my replacement- also the DVD-A instead of the Blu-Ray. I emailed Universal, and they said the right version will be sent out ASAP. Nice job. Thank you.
Philip Spinner
1K Club - QQ Shooting Star
So did anyone get a replacement blu ray yet. Seems everyone is getting the dvd audio replacement.
Yet Gos got the blu ray...check out his pictures on post 109...the DVD has a different menu..
I've given up getting a corrected replacement (just have to do better next time)
splinter7
1K Club - QQ Shooting Star
Well, I have received two replacement packets but both with the DVD - not the Blue-Ray.
I have to say the guys at Universal UK with quick to respond to my emails (one late at night & the other on a weekend) with an apology and a promise to get the Blue-Ray out and bam! - I have gotten the replacement package in about a week each. Not bad - London to Long Island in a week.
The trouble must be with the mailroom staff who don't know the difference between the two discs.
I will keep asking if they keep sending!
I have to say the guys at Universal UK with quick to respond to my emails (one late at night & the other on a weekend) with an apology and a promise to get the Blue-Ray out and bam! - I have gotten the replacement package in about a week each. Not bad - London to Long Island in a week.
The trouble must be with the mailroom staff who don't know the difference between the two discs.
I will keep asking if they keep sending!
I've given up getting a corrected replacement (just have to do better next time)
No way...you aren't going to quit...I won't let that happen my friend:walker
I've given up getting a corrected replacement (just have to do better next time)
That's right....don't give up...if GOS can do it and get the right disc....so can Adam....of course Clint made sure I'd get it right....LOL!
Yes, I believe you should see the colored squares and other details I described on the correct version. Heck, I haven't even listened to the Stereo...maybe I should...
OK, trying the stereo now...well...I guess it's stereo. I listen to so little 2 channel now that it does sound MONO. LOL! But..that's just because I'm used to hearing surround. All joking aside....yeah, it's sounds like stereo. Remember...in the DTS-HD MA on new version, you should hear a dramatic improvement in bass.
HAHAHA! Yes...there is.....
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