I ordered a D/V SACD (The Chase Quad recordings) in August and it (apparently) never shipped. Inquiries went ignored after six weeks. After not hearing anything from D/V (previous purchases were always prompt and shipped complete, when there were multiple item orders and I have many of them), I opened a Paypal case. They said if I'd close the case, they'd send the SACD. But if you close the case, you lose the option to open it again. I suggested they send the SACD and I'd close the case. They refunded the purchase and said to repurchase, but the price is significantly higher now than it was then. So I'm looking for a used copy now. Which is unfortunate. I'm posting this just as an FYI. I appreciate what D/V has done for surround, and I know inflationary pressure is ubiquitous, but I feel that just sitting on orders because you don't like what the economy is doing is a little ethically suspect and arguably unprofessional. My faith in their customer service certainly suffered a body blow as a result.