With every PT/SW/KC release, I watch with some bemusement as street date approaches and the complaints start rolling in on delays and product availability via Amazon. I have purchased every release via Burning Shed and have had my product delivered on time and in perfect condition with ZERO issues. The biggest part (for me at least) of the value proposition is delivery and quality of service. While everyone else is waiting and wondering when it will arrive, Burning Shed customers have already been listening for several weeks. Well worth the few $$$ difference IMHO.
I agree that it is worth paying a little bit more for the level of service and to support this boutique business. And now that they are apparently accepting PayPal, I have no problem ordering from them either!