Since I havenât noticed anyone else mention it, Oppo factory service is still alive and well. Last August I sent my venerable DV-970HD to them after going through their online support process and describing its multiple symptoms that included SACD recognition failures. Hereâs their response-
âThe unit will have to come back to us for an Out of Warranty Repair Service.
Since the player is out of warranty, the out of warranty repair fee is $48.00, which covers parts, labor, and return shipping back to North American addresses.â
Itâs back and working 100% again, so I consider $48 plus the cost to ship it to Oppo money well spent.
They charge a flat fee that rises as the model becomes more recent, which I know from having sent my BDP-83 to them a couple years back- I think that âflat feeâ was in the neighborhood of $75. I will find out soon if thatâs increased because the 83 is having SACD brainfarts and ejecting the disc tray or refusing to eject the disc tray randomly, which is getting old. The Oppo FAQ on the 83 mentions tray issues that are helped, but not eliminated, by always leaving a disc in the tray when itâs turned off. Theyâre right, it helps, but lifeâs too short to waste my time playing keep-away with a blu-ray player. Brace yourself, Oppo, incoming.
So long story short, maybe go to the support site and see what Oppo would charge to make you factory-fresh.