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Are we talking about the Sony X800M2? If, so, my screen is slightly different. "BD Audio Mix Setting" is replaced by "BD Secondary Audio". Do you have the latest firmware? I had the constant freezing problem too until an upgrade a year or more back. Haven't had one since. Also haven't had the audio problems mentioned here.
I've got the 1st generation of the X800. Updated to latest firmware too but can't get over the hump on freeze-ups! The player doesn't like Titanic at all. Probably 3-4 freeze-ups in the first 60 mins. Argh.